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Contact Us

Contact Us

Thank you for your interest in NO BRAND. We are dedicated to providing exceptional customer service and are here to assist you with any questions or concerns you may have.

Customer Support:

For inquiries regarding our products, services, or orders, please contact us at: nobrandfash@gmail.com. Our team is committed to responding to all messages within one business day.

When reaching out about an order, kindly include your order number or the email/phone number used during checkout to expedite your request.

Customer Service Hours:

Monday - Friday: 9:00 AM - 6:00 PM (EST)

We look forward to assisting you and ensuring your experience with NO BRAND is nothing short of exceptional.
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Size Chart

NO BRAND offers products in various sizes to meet the needs of our customers. Below is the size chart for clothing, pants, and footwear.

Women's Clothing Size Chart

US Size EU Size UK Size Bust Waist Hips Length
US 0 EU 32 UK 4 31" - 32" 24" - 25" 33" - 34" 55" - 56"
US 2 EU 34 UK 6 32" - 33" 25" - 26" 34" - 35" 55" - 56"
US 4 EU 36 UK 8 33" - 34" 26" - 27" 35" - 36" 56" - 57"
US 6 EU 38 UK 10 34" - 35" 27" - 28" 36" - 37" 56" - 57"
US 8 EU 40 UK 12 35" - 36" 28" - 29" 37" - 38" 57" - 58"
US 10 EU 42 UK 14 36" - 37" 29" - 30" 38" - 39" 57" - 58"
US 12 EU 44 UK 16 38" - 39" 31" - 32" 40" - 41" 58" - 59"
US 14 EU 46 UK 18 40" - 41" 33" - 34" 42" - 43" 58" - 59"
US 16 EU 48 UK 20 42" - 43" 35" - 36" 44" - 45" 59" - 60"

Men's Clothing Size Chart

US Size EU Size UK Size Chest Waist Hips Length
US XS EU 44 UK 34 33" - 34" 27" - 28" 33" - 34" 57" - 58"
US S EU 46 UK 36 35" - 36" 29" - 30" 35" - 36" 57" - 58"
US M EU 48 UK 38 37" - 38" 31" - 32" 37" - 38" 58" - 59"
US L EU 50 UK 40 39" - 40" 33" - 34" 39" - 40" 58" - 59"
US XL EU 52 UK 42 41" - 42" 35" - 36" 41" - 42" 59" - 60"
US XXL EU 54 UK 44 43" - 44" 37" - 38" 43" - 44" 59" - 60"

Women's Pants Size Chart

US Size EU Size UK Size Waist Hips Length Leg Opening
US 0 EU 32 UK 4 24" - 25" 33" - 34" 38" - 40" 12" - 13"
US 2 EU 34 UK 6 25" - 26" 34" - 35" 38" - 40" 12" - 13"
US 4 EU 36 UK 8 26" - 27" 35" - 36" 39" - 41" 12" - 13"
US 6 EU 38 UK 10 27" - 28" 36" - 37" 39" - 41" 12" - 13"
US 8 EU 40 UK 12 28" - 29" 37" - 38" 40" - 42" 13" - 14"
US 10 EU 42 UK 14 29" - 30" 38" - 39" 40" - 42" 13" - 14"
US 12 EU 44 UK 16 31" - 32" 40" - 41" 41" - 43" 14" - 15"
US 14 EU 46 UK 18 33" - 34" 42" - 43" 41" - 43" 14" - 15"
US 16 EU 48 UK 20 35" - 36" 44" - 45" 42" - 44" 14" - 15"

Men's Pants Size Chart

US Size EU Size UK Size Waist Hips Length Leg Opening
US XS EU 44 UK 34 27" - 28" 33" - 34" 40" - 42" 14" - 15"
US S EU 46 UK 36 29" - 30" 35" - 36" 40" - 42" 14" - 15"
US M EU 48 UK 38 31" - 32" 37" - 38" 41" - 43" 15" - 16"
US L EU 50 UK 40 33" - 34" 39" - 40" 41" - 43" 15" - 16"
US XL EU 52 UK 42 35" - 36" 41" - 42" 42" - 44" 16" - 17"
US XXL EU 54 UK 44 37" - 38" 43" - 44" 42" - 44" 16" - 17"

Footwear Size Chart

US Size EU Size UK Size
US 4 EU 36.5 UK 3.5
US 4.5 EU 37 UK 4
US 5 EU 37.5 UK 4.5
US 5.5 EU 38 UK 5
US 6 EU 38.5 UK 5.5
US 6.5 EU 39 UK 6
US 7 EU 39.5 UK 6.5
US 7.5 EU 40 UK 7
US 8 EU 40.5 UK 7.5
US 8.5 EU 41 UK 8
US 9 EU 42 UK 8.5
US 9.5 EU 43 UK 9
US 10 EU 44 UK 9.5
US 10.5 EU 45 UK 10
US 11 EU 46 UK 10.5
US 12 EU 47 UK 11.5
US 13 EU 48 UK 12.5
US 14 EU 49 UK 13.5
US 15 EU 50 UK 14.5

How to Measure

  1. Bust/Chest: Measure around the fullest part of the bust/chest, keeping the tape horizontal.
  2. Waist: Measure around the narrowest part of the waist.
  3. Hips: Measure around the widest part of the hips, keeping the feet together.
  4. Length: Measure from the shoulder or waist down to the desired length for dresses or pants.
  5. Leg Opening: Measure the circumference of the pant leg at the hem.

Refund Policy

Overview

At NO BRAND, customer satisfaction is our top priority. We understand that issues may arise, and we are here to assist. Below are the terms for refunds, returns, and replacements.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 7 days of receiving the item. Kindly provide images of the defective or damaged product, and we will either send a replacement order or issue a full refund.

Items Lost in Transit

By placing an order with us, you agree to our shipping timeframes. While most orders arrive within the expected delivery period, external factors such as customs inspections may sometimes cause delays. If your order’s shipping time exceeds the posted timeframe by 10 business days, you can contact us for a replacement or a full refund.

Returns

If you're not satisfied with your product, you may return it within 7 days of receiving it. To initiate a return, please contact us. Once we receive the returned product in its original condition, we will process your refund.

Lost or Stolen Packages

NO BRAND is not responsible for lost or stolen packages that are confirmed to have been delivered to the shipping address provided during checkout. In such cases, we will verify the delivery to the address, date, tracking information, and the shipping carrier for you to investigate further.

For any inquiries or assistance regarding refunds or returns, please contact us at nobrandfash@gmail.com.

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